Customer Service
In order to provide you with the best customer service, all customer inquiries are handled at our club locations. Customer Service is not provided through this website. If you have a question or concern, please call or visit a Charter Fitness near you.
Click here for a list of locations.
Members: If you are a member of one of our locations and you have a question or concern about your membership, please call or visit the Charter Fitness location where your contract was signed. A manager will be happy to assist you.
For billing questions visit myiclubonline.com or call 888-827-9262.
Non-Members: For inquiries regarding our health club memberships, please call or visit a Charter Fitness location. A friendly Sales Manager will be happy to answer any questions you have. For current promotions and offers, find a location near you and visit their web page.
Advertising
If you are a representative from the media and would like to speak with someone regarding advertising, news or events, please submit your information by clicking the link below. We thank you in advance for your interest!
Click here to submit your information.
Partnerships
Charter Fitness is always looking to build strong relationships with local organizations that are family-friendly and focused on healthy living. If you are interested in a partnership opportunity, please submit your information by clicking the link below. We thank you in advance for your interest.
Click here to submit your information.
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